Services
Comprehensive technical knowledge and layered/complimentary support options will give you peace of mind and free you to pursue your business goals instead of grappling with technology hurdles.
Business Continuity Planning
In addition to onsite-offsite, 3-2-1 and immutable backup planning, We can help identify and document additional aspects of recovering from a catastrophic event beyond simple disaster recovery.
Social Engineering Threat Management
Hackers know that it's harder to kick down a door than to convince someone to unlock it for them. So
security awareness training and multi-layered security prevention are key to protecting your data. Leading security providers and a zero trust platform are essential to data integrity and minimizing your attack surface exposure.
Desktop Agent
The LTS desktop agent is deployed in all of my environments. This agent monitors disk and memory usage, critical machine availability, SNMP-enabled device monitoring and more. The agent also streamlines and automates patch management, script and software deployment. The remote access component helps minimize downtime (and travel time). These components work in concert to keep you up and running efficiently.
ArcServe Backup
ShadowProtect is a powerful cross-platform backup software and disaster recovery solution that is leveraged to create a comprehensive backup solution. We can create a local backup replicated to the Cloud with immutability (this means the backup files are encrypted and cannot be modified once written). This protects your data even if your network is infiltrated. File and image based backups occur on a custom schedule as often as every 15 minutes to minimize Recovery Time Objective (RTO) and Recovery Point Objective (RPO). These two objectives can best be explained with 2 questions: how much downtime could you endure in the event of a catastrophic event? And how much data loss could you absorb before impacting your production?
Server and Desktop Support
30 years of learning has given me extensive knowledge of Windows server and desktop OS, including Exchange, SQL, AD,plus Office 365, Adobe, Quickbooks and Sage, in addition to numerous industry-specific line-of-business software platforms.
Networking and Internet
Wired and wireless network connectivity, configuration and troubleshooting, including end-to-end cabling, vlan management and security.